Shipping policy

Who We Are

Cyber Talent Solutions, Inc. (“we”, “us”, or “our”) operates the website https://harrencole.com (the “Site”). Our goal is to provide you with a smooth, transparent, and reliable shipping experience. Below you will find the details of our shipping process.

Shipping Costs

Free Shipping:
We offer free shipping on all orders—no minimum purchase required.

Shipping Destinations

We currently ship to:

  • United States (USA)

  • United Kingdom (UK)

We may expand our shipping regions in the future.

Processing Time

  • Processing Time: Orders are processed within 1–2 business days, Monday through Friday.

  • Same-Day Cut-Off: Orders placed before 10:00 PM (GMT+01:00) are processed the same day.

  • Weekend & Holidays: No processing is done on weekends or public holidays.

Delivery Time

Estimated delivery time: 7–12 business days after processing.
Delivery time may vary depending on the destination and carrier.

Shipping Process

  • Carriers: We ship with trusted partners such as USPS, DHL and FedEx.

  • Tracking: Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

Damaged or Lost Shipments

Damaged Shipments

If your order arrives damaged, please contact us within 24–48 hours so we can assist you with a resolution.

Lost Shipments

If your package is missing or appears lost, please contact us immediately. We will help investigate and provide a solution.

Returns

For detailed information on returns and refunds, please refer to our Return Policy.

Contact Us

If you have any questions or concerns regarding this Shipping Policy, you can reach us at:

  • Email: info@harrencole.com

  • Address: 5111 NE 25th Ave, Portland, Oregon 97211, United States

  • Hours: Monday to Friday – 9:00 AM to 5:00 PM